PROFILE

Dr. Shikha N Khera
Associate Professor,
Delhi School of Management

shikhan.khera@dtu.ac.in
 Citations            793       
  h-index             13         
i10-index            16
Number of Publications (National/International): 60+

Google Scholar: https://scholar.google.com/citations?user=fRmFF4MAAAAJ&hl=en
Education and Training

  • B.A. (Hons) English Literature, MBA (HR & Marketing), UGC (NET), Ph.D.

Ph.D. GUIDANCE

  • Ph.D. Awarded:10, Ph.D. Submitted: 02

RESEARCH INTERESTS

  • Organisational Behaviour, Organisational Development, strategic HRM, HR analytics, diversity and inclusion, performance management, and the impact of technology on the workforce

MDP CONDUCTED

  • Course coordinator and expert for MDP delivered at NFL Panipat on the topic, Stress management and work life balance on 14th and 15th October, 2024.

MOOCs COURSES DEVELOPED

1.           DEVELOPED AN ONLINE COURSE ON THE COURSE TITLE ‘PRINCIPLES OF MANAGEMENT’, WITH IIT KANPUR  SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV  Channel 27.

2.           DEVELOPED  AN ONLINE COURSE ON THE COURSE TITLE ‘PERSONNEL MANAGEMENT’, WITH IIT KANPUR  SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV  Channel 27.

 

CONSULTANCY/Research PROJECTS/EXPERT LECTURES

  • Major Research Project on “Mental Health Issues and Challenges among Young Students”, funded by Indian Institute of Technology and Bill & Milinda Gates Foundation.
  • Ongoing Consultancy Project titled, ‘To develop a Training Policy Document” .
  • Ongoing Consultancy Project titled, ‘Manpower Planning at IIFCL’.IIFCL Projects Ltd (IPL), a wholly owned subsidiary of India Infrastructure Finance Company Limited (IIFCL).
  • Invited as Judge at ONGC Annual Business Case Presentation in February 2013.
  • Resource person at Banarsi Das Chandiwala Institute of Management for Panel discussion on “Role of Knowledge Management in Higher education” on 30th September 2013
  • Resource person at ‘Young Scientist Development Program’ at DRDO for talk organized on “Presentation & communication skills” on 6th March 2014.
  • Delivered lecture as resource person on “Techniques of data collection” in the short-term Training Programme on Research Methodology held at Delhi School of Management, Delhi Technological University held on 14th – 18th December 2016.
  • Chaired session in the 17th Global Conference on “Transforming Organizations through Flexible System Management” held on 11th – 13th December 2017.
  • Delivered lecture as resource person on “Stress Management” in TEQIP – III sponsored Two-week FDP on “Advances in Research Methods and Teaching Pedagogy” organized by Delhi School of Management, Delhi Technological University from June 18-29 2018.
  • Coordinator in TEQIP – III sponsored Two-week FDP on “Advances in Research Methods and Teaching Pedagogy” organized by Delhi School of Management, Delhi Technological University from 18th – 29th June 2018.
  • Chaired session in the International Conference on “Advances in Management Practices” organized by Jagan Institute of Management Studies through online mode held on 23rd May, 2020
  • Delivered a session in “Faculty Development Program on Sustainable development: Implications for Management Research and Practice”, One Week held from 1 to 5 December, 2020 organised by Delhi School of Management, DTU.
  • Resource person at ‘Faculty Development Program on Research methodology and modelling techniques”, One Week held from 18 to 23 July, 2022 organised by Delhi School of Management, DTU.
  • Delivered a session on ‘Ethical issues in Research and stress management in research”, One-week STC on Advanced statistical techniques in social sciences, 26 – 30 October, 2022 organised by Department of Management Studies, NIT, Hamirpur.
  • Resource person at ‘Indian Spinal Injuries Centre’ at Delhi for talk organized on “Time and Stress Management in Research” on 9th July 2023.
  • Invited Lecture at the University of Delhi, SRCC on the title, 'Holistic and multidisciplinary education' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.on 20/09/2024.
  • Delivered Expert Talk on ‘Organisational Behavior’ at Central Police Radio Training Institute in  December 2024.
  • Technical Session - Human Resource Management as Session Chair during the International Conference on Advances in Management Practices (ICAMP 2024) organized by Jagan Institute of Management Studies (JIMS), New Delhi on 20th and 21st  December 2024 at JIMS Campus, Sector-5, Rohini, New Delhi, India.
  • Invited Lecture at the University of Delhi, SRCC on the title, 'Skill Development' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.
  • Invited Lecture at the University of Delhi, SRCC on the title, 'Teaching and learning Assessment' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.

PREVIOUS POSITIONS/ EXPERIENCE

TEACHING (COURSES TAUGHT)

Managerial Principles and Organisational behaviour

Human Resource Management

Industrial Relations and Labour Laws

Cross-Cultural and International Human Resource Management

Total Quality Management

Strategic management

HR Analytics

Strategic Human Resource Management

 

MEMBERSHIPS

NHRD

IIIE

AIMA

PUBLICATIONS

Research Papers and Conferences  

International Journals

  1. Bhaskar, S., & Khera, S. N. (2013). Employee satisfaction, customer satisfaction link: A literature review of theoretical explanations. Interdisciplinary Journal of Contemporary Research in Business, 4(11), 626-635.ISSN - 2073-7122
  1. Bhaskar, S., & Khera, S. N. (2014). Antecedents of discretionary risky-service behavior: An exploratory study. International Journal of Bank Marketing, 32(6), 477-493. ISSN - 0265-2323
  1. Gulati, K., & Khera, S. N. (2014). Role of HR practices in enhancing ICT skills in grade-A cities of India.DIAS TechnologyReview. 10(2)
  1. Jhawar, A., Garg, S. K., & Khera, S. N. (2014). Analysis of the skilled work force effect on the logistics performance index—case study from India. Logistics Research, 7(1), 1-10. ISSN - 1865-035X
  1. Khera, S. N., & Malik, S. (2014). Life Priorities and Work Preferences of Generation Y: An Exploratory Analysis in Indian Context. Jindal Journal of Business Research, 3(1-2), 63-76. ISSN - 2278-6821
  1. Khera, S. N., & Gulati, K. (2015). Training Methods and Tacit Knowledge Sharing: Evidence from IT Organizations. Jindal Journal of Business Research, 4(1-2), 11-26. ISSN - 2278-6821
  1. Khera, S. N., & Gulati, K. (2015). Reward system and TKSb of employees of IT organisations: An empirical study. International Journal of Knowledge Management Studies, 6(4), 322-336. ISSN - 1743-8276.
  1. Jhawar, A., Garg, S. K., & Khera, S. N. (2016). Modelling and evaluation of investment strategies in human resources for logistics improvement. International Journal of Simulation and Process Modelling, 11(1), 36-50. ISSN - 1740-2131
  1. Khera, S. N., & Malik, S. (2016). Career advancement of Indian women in management: literature review of the challenges and conceptualising stakeholders approach critical for women's development. International Journal of Learning and Change, 8(3-4), 298-316. ISSN - 1740-2883
  1. Jhawar, A., Garg, S. K., & Khera, S. N. (2017). Improving logistics performance through investments and policy intervention: A causal loop model. International Journal of Productivity and Quality Management, 20(3), 363-391. ISSN - 1746-6482
  1. Khera, S. N., & Malik, S. (2017). Conceptualizing and measuring life priorities of generation Y: evidences from Indian context. Industrial and Commercial Training, 49(2), 80-86. ISSN - 0019-7858
  1. Khera, S. N., & Divya. (2018). Predictive Modeling of Employee Turnover in Indian IT Industry Using Machine Learning Techniques. Vision: The Journal of Business Perspective, Sage Publications, 23(1), 12-21. ISSN: 0972-2629. 
  1. Khera, S. N., & Divya. (2018). Impact of IRDA guidelines on Consumer Confidence in Life Insurance Market: Then and Now. Jindal Journal of Business Research, Sage Publications,.ISSN: 2278- 6821.
  1. Sharma, M., Khera & S. N., Sharma, P.B. (2019). The troika of artificial intelligence, emotional intelligence and customer intelligence, International Journal of Social Computing and Cyber-Physical Systems, Inderscience Publishers, 2 (2),119-131. ISSN online: 2040-073X.
  1. Sharma, M., Khera & S. N., Sharma, P.B. (2019). Applicability of Machine Learning in the Measurement of Emotional Intelligence, Annals of Data Science, Springer Berlin Heidelberg, 6(1),179-187. ISSN:  2198-5812
  1. Khera S. N., & Pawar, H. (2020). Understanding students perceptions on factors involved in Higher Education Curriculum Development : An Analytical Hierarchy Process Approach, 17. International Journal of Management in Education, Inderscience Publishers, Accepted for Publication.
  1. Mudgal, R. K., Khera, N., Khera, S. N., & Gulati, K. (2021). Unfolding the Linkage Between SCM Practices and Customer Responsiveness in Indian Automotive and Aerospace Manufacturing Firms. Vision. https://doi.org/10.1177/09722629211053406
  2. Jain R, Garg N and Khera SN (2022) Adoption of AI-Enabled Tools in Social Development Organizations in India: An Extension of UTAUT Model. Front. Psychol. 13:893691. doi: 10.3389/fpsyg.2022.893691
  3. Jain, R., Garg, N., & Khera, S. N. (2022). Effective human–AI work design for collaborative decision-making. Kybernetes, (ahead-of-print).
  4. Jain, R., Garg, N., & Khera, S. N. (2022). Comparing differences of trust, collaboration and communication between human-human vs human-bot teams: an experimental study. CERN IdeaSquare Journal of Experimental Innovation (In Press). DOI: https://doi.org/10.23726/cij.2022.1387.
  5. Mor, S., Khera, S.N. & Maheshwari, G.C. (2023) Impact of player preparation on effective sports management: parent’s perspective. Int J Syst Assur Eng Manag . https://doi.org/10.1007/s13198-023-02013-z
  6. Mor, S., Khera, S.N. & Maheshwari, G.C. (2023) Design and analysis of questionnaire on coach skill set for effective sports management. Int J Syst Assur Eng Manag. https://doi.org/10.1007/s13198-023-01909-0.
  7. E Sagar, SN Khera, N Garg , “I Wish They'd Just Let Us Be.” Experiences of Indian Autistic Individuals Around Stimming Behaviors at the Workplace”, Autism in Adulthood, 2023. https://doi.org/10.1089/aut.2022.0096
  8. SN Khera, H Pawar, “Determinants of Sustainable Frugal Innovation in Higher Education: A Massive Open Online Courses Perspective,” Sustainability, Agri, Food and Environmental Research, 2024, https://doi.org/10.7770/safer-V12N1-art684.
  9. Elixir Sagar, Shikha N. Khera, Naval Garg. (2023). A Study Exploring the Psychological Perspective of Indian Managers on Employing Neurodiverse Talent. Journal for ReAttach Therapy and Developmental Diversities, 6(5s), 524–531. Retrieved from https://jrtdd.com/index.php/journal/article/view/604;
  10. Priyanka, Shikha N. Khera, and Pradeep Kumar Suri. "Towards crafting a cure for employee turnover: a social exchange theory perspective." Industrial and Commercial Training 56, no. 4 (2024): 434-448https://doi.org/10.1108/ICT-03-2024-0020.
  11. Jain, R.M., Garg, N. and Khera, S.N., 2025. Adaption and validation of the algorithm aversion scale and its relationship with neuroticism and trust. Journal of Organizational Change Management, 38(2), pp.458-470.https://doi.org/10.1108/JOCM-09-2023-0397
  12. Sagar E, Khera SN, Garg N. “I Wish They'd Just Let Us Be.” Experiences of Indian Autistic Individuals Around Stimming Behaviors at the Workplace. Autism in Adulthood. 2024 Dec 1;6(4):474-84.https://doi.org/10.1089/aut.2022.0096
  13. Khera, S. N., & Pawar, H. (2025). To choose or not to choose? Decision making while selecting platforms for MOOCs: a hybrid MADM approach. Open Learning: The Journal of Open, Distance and e-Learning, 1–20.https://doi.org/10.1080/02680513.2025.2467032
  14. Priyanka, Khera SN, Suri PK. Job crafting in an emerging economy from South Asia: What do we know and where should we be heading?. Business Analyst Journal. 2024 Nov 19;45(2):84-109. https://doi.org/10.1108/BAJ-04-2024-0020.
  15. Priyanka, Khera SN, Suri PK. Developing emotionally intelligent organisations: an imperative for sustainable competitive edge. World Review of Entrepreneurship, Management and Sustainable Development. 2025;21(1):57-74.https://doi.org/10.1504/WREMSD.2025.143635
  16. Mor S, Khera SN, Maheshwari GC. Improving performance in Olympic Games: a survey and guidelines for Indian sports. International Journal of Bibliometrics in Business and Management. 2024;3(3):207-39https://doi.org/10.1504/IJBBM.2024.141479
  17. Mudgal, R. K., Khera, N., Khera, S. N., & Gulati, K. (2025). Unfolding the Linkage Between SCM Practices and Customer Responsiveness in Indian Automotive and Aerospace Manufacturing Firms. Vision,  29(1),https://doi.org/10.1177/09722629211053406

 

 

National Journals

Khera, S. N., &Mittal, R. K. (2008). A study of linkage between human resource practices and the performance of commercial banks in India. Indraprastha Journal of Management, 1(1). ISSN – 2454-4175.

Mittal, R. K., &Khera, S. N. (2009). An Analysis of Managerial Competencies of Bank Branch Managers in India: A Study of Private and Public Sector Banks. Management & Change, 13(2), 31-44. ISSN - 0974-0902

Khera, S. N., & Mittal, R. K. (2010). Human resource practices and their impact on employee productivity: A perceptual analysis of private, public and foreign bank employees in India. DSM Business Review,2(1), 65-86.

Khera, S. N., & Mittal, R. K. (2010). Human resource practices and their impact on employee productivity: A study of foreign banks in India. BVIMR Management Edge, 1(2). 0976-0431

Khera, S. N., & Gulati, K. (2012). Human resource information system and its impact on human resource planning: A perceptual analysis of information technology companies. Journal of Business and Management, 3(6), 6-13.

Khera, S. N., & Gulati, K. (2012). Job satisfaction: A ray of sunshine even in burnout times: Perceptual analysis of IT organizations. International Journal of Management & Information Technology, 1(3), 111-117. ISSN - 2278-5612

Khera, S. N. (2012). Organizational ideology and its impact on culture: A study of IT firms. International Journal of Management and Business Research. ISSN - 2228-7019.

Khera, S. N., & Gulati, K. (2013). An empirical study on performance management as key tool for effective knowledge sharing in information technology organizations. MAIMS Journal of Management, 8(1), 34-37. ISSN 2249-0116

Gulati, K., &Khera, S. N. (2013). Role of HR Practices and KM Tools in Knowledge-Sharing Behavior of Internal Customers at Commercial Banks in Delhi. IUP Journal of Bank Management, 12(2), 43.ISSN: 0972-6918

Malik, S., &Khera, S. N. (2014). New generation–great expectation: Exploring the work attributes of gen y. Global Journal of Finance and Management, 6(5), 433-438. ISSN 0975- 6477

Khera, S. N., & Gulati, K. (2015). Empirical analysis of workforce diversity and its management in today's IT organizations. Apeejay Journal of Management and Technology, 10(1), 62-69.ISSN: 0974-3294

Bhaskar, S., &Khera, S. N. (2013). Employee Satisfaction, Customer Satisfaction Link: A Literature Review of Theoretical Explanations. Interdisciplinary journal of contemporary research in business, 4(11), 626. ISSN - 2073-7122

Khera N. Shikha & Divya (2015), Relationship of Human Resource Practices with Job Satisfaction, Organisational Commitment and Turnover Intention: A Conceptual Model, Journal of Central University of Haryana, 2 , 95-105. ISSN- 2348-3377.

Khera N. Shikha & Divya (2017), Breaking the glass Ceiling: Gender Parity in Boardrooms in India, University News (Special Issue on Writing on Women and Women Writing), 55(2) ,75-80. ISSN-0566-2257.

 

BOOKS/BOOK CHAPTERS (IF ANY)

PATENTS (IF ANY)

HONOURS AND AWARDS (IF ANY)

SPONSORED/CONSULTANCY PROJECTS

  • Major Research Project on “Mental Health Issues and Challenges among Young Students”, funded by Indian Institute of Technology and Bill & Milinda Gates Foundation.
  • Ongoing Consultancy Project titled, ‘To develop a Training Policy Document” .
  • Ongoing Consultancy Project titled, ‘Manpower Planning at IIFCL’.IIFCL Projects Ltd (IPL), a wholly owned subsidiary of India Infrastructure Finance Company Limited (IIFCL).

START-UPS (IF ANY)

MOOC COURSES DEVELOPED (IF ANY)

1.           DEVELOPED AN ONLINE COURSE ON THE COURSE TITLE ‘PRINCIPLES OF MANAGEMENT’, WITH IIT KANPUR  SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV  Channel 27.

2.           DEVELOPED  AN ONLINE COURSE ON THE COURSE TITLE ‘PERSONNEL MANAGEMENT’, WITH IIT KANPUR  SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV  Channel 27.

PROFESSIONAL DEVELOPMENT

ADVISEES

ANY OTHER INFORMATION