Faculty Profile

PROFILE

Prof. Shikha N Khera
Professor,
Delhi School of Management

shikhan.khera@dtu.ac.in
Citations 972
h-index             13
i10-index            18
Number of Publications (National/International): 47

Google Scholar: https://scholar.google.com/citations?user=fRmFF4MAAAAJ&hl=en
Education and Training

B.A. (Hons) English Literature, MBA (HR & Marketing), UGC (NET), Ph.D.

Ph.D. GUIDANCE

Ph.D. Awarded:10, Ph.D. Submitted: 01

RESEARCH INTERESTS

Organisational Behaviour, Organisational Development, strategic HRM, HR analytics, diversity and inclusion, performance management, and the impact of technology on the workforce

MDP CONDUCTED

Course coordinator and expert for MDP delivered at NFL Panipat on the topic, Stress management and work life balance on 14th and 15th October, 2024.

MOOCs COURSES DEVELOPED

1. DEVELOPED AN ONLINE COURSE ON THE COURSE TITLE ‘PRINCIPLES OF MANAGEMENT’, WITH IIT KANPUR SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV Channel 27.

2. DEVELOPED AN ONLINE COURSE ON THE COURSE TITLE ‘PERSONNEL MANAGEMENT’, WITH IIT KANPUR SWAYAM PRABHA INITIATIVE TO BE BROADCAST on TV Channel 27.

CONSULTANCY/Research PROJECTS/EXPERT LECTURES

Major Research Project on “Mental Health Issues and Challenges among Young Students”, funded by Indian Institute of Technology and Bill & Milinda Gates Foundation.
Ongoing Consultancy Project titled, ‘To develop a Training Policy Document” .
Ongoing Consultancy Project titled, ‘Manpower Planning at IIFCL’.IIFCL Projects Ltd (IPL), a wholly owned subsidiary of India Infrastructure Finance Company Limited (IIFCL).
Invited as Judge at ONGC Annual Business Case Presentation in February 2013.
Resource person at Banarsi Das Chandiwala Institute of Management for Panel discussion on “Role of Knowledge Management in Higher education” on 30th September 2013
Resource person at ‘Young Scientist Development Program’ at DRDO for talk organized on “Presentation & communication skills” on 6th March 2014.
Delivered lecture as resource person on “Techniques of data collection” in the short-term Training Programme on Research Methodology held at Delhi School of Management, Delhi Technological University held on 14th – 18th December 2016.
Chaired session in the 17th Global Conference on “Transforming Organizations through Flexible System Management” held on 11th – 13th December 2017.
Delivered lecture as resource person on “Stress Management” in TEQIP – III sponsored Two-week FDP on “Advances in Research Methods and Teaching Pedagogy” organized by Delhi School of Management, Delhi Technological University from June 18-29 2018.
Coordinator in TEQIP – III sponsored Two-week FDP on “Advances in Research Methods and Teaching Pedagogy” organized by Delhi School of Management, Delhi Technological University from 18th – 29th June 2018.
Chaired session in the International Conference on “Advances in Management Practices” organized by Jagan Institute of Management Studies through online mode held on 23rd May, 2020
Delivered a session in “Faculty Development Program on Sustainable development: Implications for Management Research and Practice”, One Week held from 1 to 5 December, 2020 organised by Delhi School of Management, DTU.
Resource person at ‘Faculty Development Program on Research methodology and modelling techniques”, One Week held from 18 to 23 July, 2022 organised by Delhi School of Management, DTU.
Delivered a session on ‘Ethical issues in Research and stress management in research”, One-week STC on Advanced statistical techniques in social sciences, 26 – 30 October, 2022 organised by Department of Management Studies, NIT, Hamirpur.
Resource person at ‘Indian Spinal Injuries Centre’ at Delhi for talk organized on “Time and Stress Management in Research” on 9th July 2023.
Invited Lecture at the University of Delhi, SRCC on the title, 'Holistic and multidisciplinary education' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.on 20/09/2024.
Delivered Expert Talk on ‘Organisational Behavior’ at Central Police Radio Training Institute in December 2024.
Technical Session - Human Resource Management as Session Chair during the International Conference on Advances in Management Practices (ICAMP 2024) organized by Jagan Institute of Management Studies (JIMS), New Delhi on 20th and 21st December 2024 at JIMS Campus, Sector-5, Rohini, New Delhi, India.
Invited Lecture at the University of Delhi, SRCC on the title, 'Skill Development' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.
Invited Lecture at the University of Delhi, SRCC on the title, 'Teaching and learning Assessment' 12th NEP Orientation and Sensitization Programme organised by MMTTC, SRCC under the aegis of the Malaviya Mission Teacher Training Programme of the Ministry of Education, Government of India.

PREVIOUS POSITIONS/ EXPERIENCE

TEACHING (COURSES TAUGHT)

Managerial Principles and Organisational behaviour

Human Resource Management

Industrial Relations and Labour Laws

Cross-Cultural and International Human Resource Management

Total Quality Management

Strategic management

HR Analytics

Strategic Human Resource Management

MEMBERSHIPS

•Member Indian Institution of Industrial Engineering (IIIE)

•Member All India management Association (AIMA)

Member National Human Resource Development Network (NHRD)

PUBLICATIONS

S. No.	Reference	Indexing
1	Trehan, K., Khera, S. N., & Malhotra, D. (2026). Impact of HR analytics on organizational performance in IT industry: Mediating role of job engagement. International Journal of Special Education, 41(8S), 1078–1101.	Scopus
2	Mudgal, R. K., Khera, N., Khera, S. N., & Gulati, K. (2025). Unfolding the linkage between SCM practices and customer responsiveness in Indian automotive and aerospace manufacturing firms. Vision, 29(1).	Scopus, ABDC-C
3	Khera, S. N., & Pawar, H. (2025). To choose or not to choose? Decision making while selecting platforms for MOOCs: A hybrid MADM approach. Open Learning.	Scopus, ESCI
4	Priyanka, Khera, S. N., & Suri, P. K. (2025). Developing emotionally intelligent organisations: An imperative for sustainable competitive edge. World Review of Entrepreneurship, Management and Sustainable Development, 21(1), 57–74.	Scopus
5	Jain, R. M., Garg, N., & Khera, S. N. (2025). Adaptation and validation of the algorithm aversion scale and its relationship with neuroticism and trust. Journal of Organizational Change Management, 38(2), 458–470.	Scopus, ABDC-B
6	Sagar, E., Khera, S. N., & Garg, N. (2024). I wish they'd just let us be: Experiences of Indian autistic individuals around stimming behaviors at the workplace. Autism in Adulthood, 6(4), 474–484.	Scopus, ESCI
7	Priyanka, Khera, S. N., & Suri, P. K. (2024). Towards crafting a cure for employee turnover: A social exchange theory perspective. Industrial and Commercial Training, 56(4), 434–448.	Scopus, ABDC-C
8	Priyanka, Khera, S. N., & Suri, P. K. (2024). Job crafting in an emerging economy from South Asia: What do we know and where should we be heading? Business Analyst Journal, 45(2), 84–109.	Scopus
9	Mor, S., Khera, S. N., & Maheshwari, G. C. (2024). Improving performance in Olympic Games. International Journal of Bibliometrics in Business and Management, 3(3).	Scopus
10	Khera, S. N., & Pawar, H. (2024). Determinants of sustainable frugal innovation in higher education. Sustainability, Agri, Food and Environmental Research.	Scopus
11	Mor, S., Khera, S. N., & Maheshwari, G. C. (2023). Impact of player preparation on effective sports management. International Journal of System Assurance Engineering and Management.	Scopus, ESCI
12	Mor, S., Khera, S. N., & Maheshwari, G. C. (2023). Design and analysis of questionnaire on coach skill set. International Journal of System Assurance Engineering and Management.	Scopus, ESCI
13	Sagar, E., Khera, S. N., & Garg, N. (2023). A study exploring the psychological perspective of Indian managers on employing neurodiverse talent. Journal for ReAttach Therapy and Developmental Diversities, 6(5s).	Scopus
14	Jain, R., Garg, N., & Khera, S. N. (2022). Adoption of AI-enabled tools in social development organizations in India: An extension of UTAUT model. Frontiers in Psychology, 13, 893691.	SCI-E (Web of Science), Scopus, ABDC-A
15	Jain, R., Garg, N., & Khera, S. N. (2022). Effective human–AI work design for collaborative decision-making. Kybernetes.	SSCI, Scopus, ABDC-A
16	Jain, R., Garg, N., & Khera, S. N. (2022). Comparing differences of trust, collaboration and communication between human-human vs. human-bot teams. CERN IdeaSquare Journal of Experimental Innovation.	Scopus
17	Mudgal, R. K., Khera, N., Khera, S. N., & Gulati, K. (2021). Unfolding the linkage between SCM practices and customer responsiveness. Vision.	Scopus, ABDC-C
18	Khera, S. N., & Pawar, H. (2020). Understanding students' perceptions on factors involved in higher education curriculum development. International Journal of Management in Education.	Scopus, ABDC-C
19	Sharma, M., Khera, S. N., & Sharma, P. B. (2019). The troika of artificial intelligence, emotional intelligence and customer intelligence. International Journal of Social Computing and Cyber-Physical Systems.	Scopus
20	Sharma, M., Khera, S. N., & Sharma, P. B. (2019). Applicability of machine learning in the measurement of emotional intelligence. Annals of Data Science.	SCI-E, Scopus
21	Khera, S. N., & Divya. (2018). Predictive modeling of employee turnover in Indian IT industry using machine learning techniques. Vision.	Scopus, ABDC-C
22	Khera, S. N., & Divya. (2018). Impact of IRDA guidelines on consumer confidence in life insurance market. Jindal Journal of Business Research.	Scopus, ABDC-C
23	Jhawar, A., Garg, S. K., & Khera, S. N. (2017). Improving logistics performance through investments and policy intervention. International Journal of Productivity and Quality Management.	Scopus
24	Khera, S. N., & Malik, S. (2017). Conceptualizing and measuring life priorities of Generation Y. Industrial and Commercial Training.	Scopus, ABDC-C
25	Jhawar, A., Garg, S. K., & Khera, S. N. (2016). Modelling and evaluation of investment strategies in human resources for logistics improvement. International Journal of Simulation and Process Modelling.	Scopus
26	Khera, S. N., & Malik, S. (2016). Career advancement of Indian women in management. International Journal of Learning and Change.	Scopus
27	Khera, S. N., & Gulati, K. (2015). Training methods and tacit knowledge sharing. Jindal Journal of Business Research.	Scopus, ABDC-C
28	Khera, S. N., & Gulati, K. (2015). Reward system and tacit knowledge sharing. International Journal of Knowledge Management Studies.	Scopus
29	Khera, S. N., & Malik, S. (2014). Life priorities and work preferences of Generation Y. Jindal Journal of Business Research.	Scopus, ABDC-C
30	Bhaskar, S., & Khera, S. N. (2014). Antecedents of discretionary risky-service behavior. International Journal of Bank Marketing.	SSCI, Scopus, ABDC-A
31	Jhawar, A., Garg, S. K., & Khera, S. N. (2014). Analysis of the skilled workforce effect on logistics performance index. Logistics Research.	Scopus
32	Gulati, K., & Khera, S. N. (2014). Role of HR practices in enhancing ICT skills in Grade-A cities of India. DIAS Technology Review.	UGC CARE
33	Bhaskar, S., & Khera, S. N. (2013). Employee satisfaction, customer satisfaction link: A literature review of theoretical explanations. Interdisciplinary Journal of Contemporary Research in Business.	Scopus
34	Khera, S. N., & Divya. (2017). Breaking the glass ceiling: Gender parity in boardrooms in India. University News, 55(2), 75–80.	UGC CARE
35	Khera, S. N., & Divya. (2015). Relationship of human resource practices with job satisfaction, organisational commitment and turnover intention: A conceptual model. Journal of Central University of Haryana, 2, 95–105.	UGC CARE
36	Khera, S. N., & Gulati, K. (2015). Empirical analysis of workforce diversity and its management in today's IT organizations. Apeejay Journal of Management and Technology, 10(1), 62–69.	UGC CARE
37	Malik, S., & Khera, S. N. (2014). New generation–Great expectation: Exploring the work attributes of Generation Y. Global Journal of Finance and Management, 6(5), 433–438.	UGC CARE
38	Gulati, K., & Khera, S. N. (2013). Role of HR practices and KM tools in knowledge-sharing behavior of internal customers at commercial banks in Delhi. IUP Journal of Bank Management, 12(2).	ABDC-C
39	Khera, S. N., & Gulati, K. (2013). An empirical study on performance management as key tool for effective knowledge sharing in information technology organizations. MAIMS Journal of Management, 8(1), 34–37.	UGC CARE
40	Bhaskar, S., & Khera, S. N. (2013). Employee satisfaction, customer satisfaction link: A literature review of theoretical explanations. Interdisciplinary Journal of Contemporary Research in Business, 4(11), 626–635.	Peer reviewed Journal
41	Khera, S. N. (2012). Organizational ideology and its impact on culture: A study of IT firms. International Journal of Management and Business Research.	Peer-reviewed Journal
42	Khera, S. N., & Gulati, K. (2012). Human resource information system and its impact on human resource planning: A perceptual analysis of information technology companies. Journal of Business and Management, 3(6), 6–13.	Peer-reviewed Journal
43	Khera, S. N., & Gulati, K. (2012). Job satisfaction: A ray of sunshine even in burnout times: Perceptual analysis of IT organizations. International Journal of Management & Information Technology, 1(3), 111–117.	Peer-reviewed Journal
44	Khera, S. N., & Mittal, R. K. (2010). Human resource practices and their impact on employee productivity: A perceptual analysis of private, public and foreign bank employees in India. DSM Business Review, 2(1), 65–86.	Peer-reviewed Journal
45	Khera, S. N., & Mittal, R. K. (2010). Human resource practices and their impact on employee productivity: A study of foreign banks in India. BVIMR Management Edge, 1(2).	UGC CARE
46	Mittal, R. K., & Khera, S. N. (2009). An analysis of managerial competencies of bank branch managers in India: A study of private and public sector banks. Management & Change, 13(2), 31–44.	UGC CARE
47	Khera, S. N., & Mittal, R. K. (2008). A study of linkage between human resource practices and the performance of commercial banks in India. Indraprastha Journal of Management, 1(1).	Peer-reviewed Journal

BOOKS/BOOK CHAPTERS (IF ANY)

1 Edited Book (Book of Abstracts: 2nd International conference on Business and management ICBM 2023 " Digitalization and Sustainable Development Goals" Editor for book of Abstracts, ISBN 978-93-91-355-739 (Paperback)).

PATENTS (IF ANY)

HONOURS AND AWARDS (IF ANY)

START-UPS (IF ANY)

MOOC COURSES DEVELOPED (IF ANY)